holding pattern

Big smiles, everyone – it’s another Monday at the Space Station of Madness!

Actually, nothing has happened yet. This isn’t because any sort of sanity has returned; it’s more because I don’t really know what else COULD happen that wouldn’t make me run screaming for the nearest airlock. It’s safe to say my current status is “coping”. I’ll deal with whatever comes next when it happens, with a big cheery fake smile and oozing goodwill because I don’t dare dirty the atmosphere with my cranky aura or logical (but pushy) requests.

I’m sore and apparently a maniac. Saturday was New Bike Day, as both Shan and I got cool new bicycles. Now the 4 of us can (and already have) roam the neighbourhoods as a totally threatening posse on cruiser bikes. Saturday evening was our first group ride, and since I am a walking version of Google Earth, I led us on our first adventure. This is where the mania comes in – I am so used to riding a scooter that can keep up with traffic that I apparently took everyone on a daredevil cruise at top speeds with traffic-winding action. I didn’t mean to, of course – I was just doing what I normally do, forgetting that “normal” does not apply when on a bicycle. We all made it in one piece though, and now the norm is to remind me every few minutes that I’m NOT riding a scooter and need to go at bicycle-speed as opposed to modded-scooter-speed. The reminders are probably a good thing. I’ve already caught myself trying to accelerate with the handlebars more than once, and I really really wish my bike had a brake lock like Sally does.

Getting a bicycle means I can cross that particular goal off my list for the year. Next up: a pug!

Biiiiiiiiig smile.

i hate the internet

Wow.

So I did what Paypal told me to do – escalate my claim and force a resolution. They resolved it, alright – they denied my claim. The reason they gave me had nothing to do with my original dispute, so I called them up again and asked what the hell. Sorry, they said. You’re out of luck – because you didn’t buy through Ebay, we don’t handle those kinds of disputes. Sorry you were told to escalate; we goofed. You shouldn’t have been told to do that. Nope, there’s nothing we can do. Maybe call your bank? Sucks to be you.

It’s looking very likely that I’m about to be out $143.xx USD because Size Appeal AND Paypal have screwed me the fuck over.

So awesome.

This is the third bad thing, right? I can’t take much more.

more like gaypal am i rite

Things that would be super cool:

  • the ability to fly
  • hover cars
  • aqua cars
  • a backbone
  • if my shoulder would stop clicking
  • a pony

I don’t know what’s going on in there, but every few minutes something will click and hurt and be altogether alarming. I’m not even doing anything, it just happens. Ed is taking some serious delight in telling me that I’m going to have to go for physiotherapy, but I think he is just being mean. Shoulders are supposed to click, right? It’s nothing to worry about; I’m just evolving into a higher life form. It’s Darwinism, yo. Adapt or go extinct. That’s all.

I just received a random text messages that said “be ready for overnight rescue”. A noble thought – who *doesn’t* need an overnight rescue now and again – but I am unclear as to who the sender is, and what they may be rescuing me from. There are definitely things that I need rescuing from, but it’d be nice if I got a say in who the rescuer was. In fact, it’d be super cool. I should add it to the list up there.

I am on hold with Paypal and it is totally awesome. I purchased something online, but when I finally received the package it was missing an item. No big deal, I thought. I also found that I wanted to return one item, and exchange another – all part of the fun when buying clothing online. Thing is, the company wouldn’t return my calls or reply to my emails. I tried to reach them for over a week and a half, and got nowhere – so I opened a Paypal dispute. It took them an additional week or so to respond to it, and since then I’ve been fed a bunch of hooey about how they can’t issue me a refund (I’m seeking a refund for the item I didn’t receive, plus returning the items I DID get because I don’t even want to deal with these asshats anymore) via Paypal; they have to send me a check in the mail. I called today and got clarification that this is a load of crap – so I’m going to escalate my dispute and try to get a complete refund through Paypal and not a stupid check that’ll take god knows how long to get here. I hate being lied to, and I hate being dicked around. You can’t give me my money until I close the dispute, you say? Gosh, that’s funny how that works, because if I close the dispute I can’t open another one, and nothing but your word that you’ll give me my money back. I should obviously just trust you, right? You’ve been so very professional so far!

Grr. If any of you wake up fat and female tomorrow, don’t buy clothes from Size Appeal dot com. They are teh super sux.

Ow, my shoulder.

no no drama

Personally, I do not want to be called “madam” by anyone unless a) I am running that brothel again, or b) your name is Jeeves and nothing would give you more pleasure than bringing me slippers and a fine cognac.

There was almost drama this morning, and for once it wasn’t happening TO me but rather AROUND me. Some stupid giant SUV at the mouth of the bridge was not playing along, and absolutely refused to let the next car into the line. Well, the car wasn’t having any of this – he forced his way in. He had to gun it twice to get ahead – remember, SUV did not want to let him in no way no how – but Car managed to maneuver into the line anyway. SUV swerved, both drivers shook fists and gesticulated madly, and SUV kept trying to edge back ahead of Car, almost causing a multi-vehicle accident at the same time. I don’t understand why some people are so oblivious to the one-two-one-two – it’s logical, and the only way to make sure traffic is flowing. I nervously kept an eye on both Car and SUV all the way into town, because SUV kept trying to catch up and either get beside or ahead of Car – I half expected the nicely dressed business man to pull out some sort of weapon and bust a cap into Car for his insistence that SUV follow the bridge rules. I would think that perhaps I watch too much TV, but I don’t really watch any so my overactive imagination is at it again. Anyway, it was really stupid. SUV was clearly in the wrong, Car was nuts for forcing the issue, and hey, it gave me something to watch.

Meat made things better. None of my problems are solved and I’m on Day 4 of that headache, but last night we went out and had ourselves some MEAT and I felt better. I fell asleep very early again and couldn’t get out of bed this morning – I think I need to actively avoid the bedroom when I get home from work until it is time for bed for realz yo – but I made it into Space for another day of whatever the hell it is that’s going on.

I know at some point I’ll be able to look back on all this and laugh, but when I’m right in the middle of it all it’s hard to get my giggle on. For the record, I *have* brought up the “employee” vs “independent contractor” thing many times – just a normal part of my boat rocking – but I am brushed off every time. I’ve been reprimanded more than once for attempting to work from home occasionally, which I KNOW they shouldn’t be able to do – given that I’m an “independent contractor”, I should be able to work in my underwear on the roof of the Hotel Vancouver if I damn well please as long as I’m getting my work done – but my inquiries are ignored and I still have to have a little chat with the Space Board every once in a while about my attempted flexibility. Funny, right? You say I’ll be able to laugh at this soon? Do you promise? Hell, even if you did, I’d be naive to believe you!

I’ve become one of those people who spend too much time on Facebook – my past is coming out of the woodwork to haunt me, and I’m equally fascinated and terrified by all the people I used to have crushes on (and those I have crushes on now).

space reefer madness

We’re on Day Three of the never-ending headache, and I’m starting to crave how it feels when the giant super triple mocha overload Advil slides down my throat.

After yet another meeting with yet another person, I think the story about my impending space exile goes like this:

  • The Space Board *is* upset at me
  • I am unreliable because I am late a lot
  • This doesn’t necessarily apply to the other people who are 40-45 minutes late all the time, because they are reliable and easy to work with
  • It doesn’t matter how brilliant I am; if I’m not easy to work with I’ll never get anywhere in this universe or any other
  • This entire situation should not have been summed up as “our clients hate you”, because they don’t and I am technically awesome and super mad skilled
  • However, I suck in almost every other aspect – late sometimes (unreliable), pushy (shoot my mouth off), believing people in power who tell me things to expect about my career (naive), bad days (emotional), get upset at ludicrous situations (difficult to work with), potential time bomb (too much chili for lunch)
  • It doesn’t matter that I don’t take lunch breaks or leave the office during the day and work late and on weekends; I am not here at 9am and am therefore unreliable and less likely to ever be promoted over other people, especially those who are super nice, never question anything, and are not volatile in any way (say, like cottage cheese or 2% milk) even if they are late every day and take extended lunch breaks

It gets hard not to take things personally some times.

change of pace

Everything is still insane, and thinking about it just makes me tired. How tired? About this tired:

I know; I have totally awesome bed hair.

Sasha is indignant at Ed’s amusement. Me, I’m just happy something is covering my eyes to block out the light.

guess my new favourite word

Here is a timeline for you:

Monday April 16th

3:15pm: Space Boss invites me into his office for a talk. He talks, I listen. The things I am told include I was a dislocated shoulder away from being fired because of customer complaints against me, I have been treating people badly who do not deserve it, everyone is unhappy with my work, I have a terrible attitude, and do not take my job seriously. I am numb and silent with shock. This is the first time anyone at work has ever mentioned a problem with me.

3:45pm: A co-worker asks me a question, and I burst into tears so she takes me into another office and I pour my heart out. I am confused and devastated not only by my almost-firing, but that people have complained about me and are unhappy with my work. I explain through my sobs that it is not the tech support I am so hateful of but the other things – not being a real boy, expecting people to come through on their promises and continually being disappointed, having projects taken away from me for no reason – that has soured my mood lately. I cry for an embarrassingly long time, using up a lot of Kleenex. My nose is Rudolph-red.

4:30pm: I receive two emails. One is a Letter of Understanding, addressed to me personally, and is a rehash of the conversation with the Space Boss. The rest of the Space Board is copied on the email, which includes things like “based on our conversation today I would like ask you to ask you to drop all your duties related to space station support (alien beings, airlocks, atmosphere controls, communicators, phasers set to stun or otherwise – basically everything). The reasons for that are that we are not happy with the support level provided and your attitude towards the work” and “I would like to receive a concise report after each day of work as to what has been done during this day” and also “for the next 30 days you will be on a trial period – both you and we can terminate our contract at any time. Please treat this letter as a warning – as much as I like you personally, we will not be able to work together unless you treat your job seriously”. The other email, which went to the entire space station, says “Kimli is no longer doing space station support” and raises far more questions than it answers.

4:45pm: I compose an email for my Space Boss, and copy the Space Board on it. It reads, in full:

I understand the Space Board is unhappy with me, but I really think it’s fair that I receive some indication as to why. In our meeting today, you mentioned that clients have complained about the level of service I’ve provided, and that I am treating people badly. When I asked for clarification, you said it wasn’t important – but since these complaints have directly affected my job, I am not unreasonable in wanting some more information. I do take pride in my work, and if I have offended someone inadvertently, I would like to know so I can ensure it does not happen again.

I do not think, under these circumstances, that it is fair or wise to simply state that I cannot do Space Station support any longer. I am extremely good at it, and the majority of our clients are very happy with my services – I can show you email after email from clients thanking me and telling me how great I was when dealing with their issue. As well, I think it would do a serious disservice to [our space station] to pull me off support in this manner. The workload is such that Bossk cannot handle it alone; Greedo is too busy, and Chirpa is in no way able or ready to answer any incoming questions.

I am more than capable of handling both support and working on Satellite 14b. I ask for some clarification as to what exactly I have done to cause these ramifications, and if applicable, share my side of whatever story there might be. You claim my attitude has been unacceptable, yet I have never once let it affect how I support our customers. Everyone has bad days, and yes, I have been guilty of letting some things get under my skin more than they should. However, I have been given no warning, no feedback, and no inkling of any kind of problem until our meeting today in which you mentioned I would have been fired if not for dislocating my shoulder. I ask that you let me know what sort of complaints have been said about me, so that I may work on whatever issues there might be and continue to help [our space station] keep clients by providing the same level of technical support that I receive many accolades for.

5:10pm: I go home and have a terrible, terrible night

Tuesday, April 17

10:00am: Space Boss invites me into his office again to discuss the email I sent. Many things are discussed; the only thing I take away from the conversation is that ALL the complaints are coming from HIM – not my clients, not my fellow astronauts, and not the Space Board. It’s all him. I am, I’m told, too angry all the time. My mood affects everyone else, and he cannot work when I am creating such a bad atmosphere. My chakras are misaligned, my aura is cloudy, and all complaints about my entire person are stemming from my boss who phrased it in such a way that made it sound like everyone I ever worked with or for is out for my head because of the horrible etiquette faux pas I have made.

Wait, I do take one other thing away: the quality of my work is not in question – no one has complained about me; everyone knows I am a technical mastermind; the clients who have told me I am awesome are not lying; why would I think otherwise?

12:30pm: Vice Space Boss calls. He is apologetic; confirming that the words did NOT come from the Space Board and that there is no great conspiracy against me. He apologizes for how everything went down, adding that his main concern is that I will leave because I am unhappy and leave a giant gaping hole and not that the perpetual cloud of stormy doom above my head is a big downer for “everyone”. We will talk again soon, and he hopes I am not ragingly angry at everyone because of what I was told they think of me and my mad skillz.

1:07pm: I have been debating if and how to share these new developments with the rest of my world, not finding the right words to describe everything going through my head. I decide to use a timeline because it is much easier than creating real paragraphs and any sort of story flow. I am flummoxed and very weary.

a three hour tour

I did a lot of soul searching last night, in between crying jags and getting even more bad news over email. I thought a lot, exchanged ideas with Ed, ate some random things I found in the fridge, tasted Josh’s oil, and slept off the worst headache I’ve had in a long time brought on by stress, crying, and the universe trying to split my atoms with a karmic hammer. The conclusions I came to can all be boiled to one brief zen-like statement:

I am a bad person to have in a canoe.

That’s it. That is the end-all statement to explain why everything seems to go to hell for me very quickly after I’ve been lulled into a false sense of security. If it was just once, okay – bad luck for me. Twice? Well, times they are a-changin’ and things will be better soon. Three times? Four? The fifth time, staring me in the face and telling me I’m a stinky poopy head who is a big meanie to those far more delicate than I? Well, it’s hard not to take it personally and keep from lying awake at night wondering just what it is about me that makes people take such delight in ousting me in vicious, baffling ways.

I think I know why, though, and it all comes down to my being a very bad person to take white water rafting, or on the maiden voyage of an unsinkable ship, or on a scenic cruise around the harbour, or on a good old fashioned split pea soup portage:

I rock the boat.

I cannot keep myself from rocking the boat. I start rocking, people get upset, and I am forced out usually by being treated horribly. In my current situation, we traced the trouble back to mid-February – exactly when I started asking for our contracts to be renewed, pushing for Real Boy status, and asking when all the things that had been promised to us would be coming to fruition. Hmm. I rocked the boat at my last space station, too – asking for the raise I had been assured of, taking Space Boss Charlie’s word that I was being promoted, trying to ensure processes were logical and changing those that weren’t. I’m a boat rocker. I fight for fairness. I have an absurd sense of entitlement, usually stemming from the way I remember things being said or promised and expecting people to come through. I fight for others, too – I hate seeing fellow astronauts being treated badly so I’ll often rock the boat on their behalf. I’m a boat rocker. I boat rock out.

So, I’ve figured out the WHY. I don’t know what to do about it, though. Perhaps I will invest in a personal floatation device.