Dear Universe:

I appreciate that you are going out of your way to provide me with incredibly bad customer service at every single opportunity – really, it’s very refreshing to be unable to get a straight answer out of anyone whatsoever, regardless of the company they work for. I love being stuck in limbo in four different places. It in no way is causing me untold amounts of rage and sneezing.

My UMPC is broken. I am trying desperately to get it fixed so I can tell you all the cool things it does and the wacky wireless adventures I have with it – but I can’t get it fixed. Samsung was absolutely no help; it took five phone calls, four support forms filled out, two bounced-back emails, and a desperate plea for assistance before I was able to get anywhere. Where’d I get? Well, I was given the direct contact information for the company Samsung uses for repairs. Great! They can tell me where to send my toy, and soon I will have it back as good as new!

Oh, how foolish and simple I was back then. I have made contact with the repair company – in fact, I’ve spoken to them once on the phone and four different people have emailed me to promise they’ll help. Hooray! Oh, but wait. The last communiqué came on March 15th, and there’s been nothing but radio silence since. I emailed a different person, the one I’d talked to on the phone – nothing. No answer. Was Texas swallowed by el chupacabra? Is there some sort of national holiday I am unaware of? I’m willing to pay to have my Q1B fixed. I have a US address that it can be shipped from and to. I’ll do whatever it takes – I just need someone to TALK to me. Too bad I ask for the out of the question! Hah on me!

I bought some clothes online. I received the shipment today, and something is missing from my order. Strange, because I didn’t get any kind of notice saying that something was backordered, nor did I receive a refund because the item is no longer available. I’m actually just guessing at the backorder thing, because there’s nothing in the box that indicates a backorder except for the item in question being highlighted in yellow on my packing slip. Wacky! Even though the website specifically says:

“If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order. Prices and availability are subject to change prior to shipment. Should this occur, you will be notified by email or phone, and given the option to accept these changes or cancel the order.”

Oh, that so did not happen. I’d be fine with it, if I had been told – these things happen. Now I have to play email tag with the customer service department and find out why the hell I wasn’t told I wasn’t going to get my full order. This fucking sucks. I am tense and sneezing with rage.

For some bizarre reason, we have a great number of domains registered at RegisterFly.com. That is a bad thing, because the former boyfriends/co-owners are fighting and as a result there is fraud and investigations and the losing of ICANN status at the end of this month. Since I live with my head in a box, I’m just finding this out today and as such get the extreme delight of trying to transfer my domains off RegisterFly and onto GoDaddy. Dealing with either of these companies makes me want to cry and sneeze all over myself; dealing with them both at the same time is likely to make me suicidal and incontinent with sneezing.

Fuck.