One of my techs just sent out an email requesting that a piece of equipment be “over knighted” to a customer’s store. All I can picture is a guy being knighted 217 times in a row, just to make sure the ceremony sticks.
It’s all good, though. We also offer “tool-free support” 24/7.

I understand sending out emails quickly. But really? REALLY? Lord Alive.
I don’t think you offer tool free support if you have guys like that. :D
That Tech plays too much WoW
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