the customer is always sneezing

Dear Universe:

I appreciate that you are going out of your way to provide me with incredibly bad customer service at every single opportunity – really, it’s very refreshing to be unable to get a straight answer out of anyone whatsoever, regardless of the company they work for. I love being stuck in limbo in four different places. It in no way is causing me untold amounts of rage and sneezing.

My UMPC is broken. I am trying desperately to get it fixed so I can tell you all the cool things it does and the wacky wireless adventures I have with it – but I can’t get it fixed. Samsung was absolutely no help; it took five phone calls, four support forms filled out, two bounced-back emails, and a desperate plea for assistance before I was able to get anywhere. Where’d I get? Well, I was given the direct contact information for the company Samsung uses for repairs. Great! They can tell me where to send my toy, and soon I will have it back as good as new!

Oh, how foolish and simple I was back then. I have made contact with the repair company – in fact, I’ve spoken to them once on the phone and four different people have emailed me to promise they’ll help. Hooray! Oh, but wait. The last communiqué came on March 15th, and there’s been nothing but radio silence since. I emailed a different person, the one I’d talked to on the phone – nothing. No answer. Was Texas swallowed by el chupacabra? Is there some sort of national holiday I am unaware of? I’m willing to pay to have my Q1B fixed. I have a US address that it can be shipped from and to. I’ll do whatever it takes – I just need someone to TALK to me. Too bad I ask for the out of the question! Hah on me!

I bought some clothes online. I received the shipment today, and something is missing from my order. Strange, because I didn’t get any kind of notice saying that something was backordered, nor did I receive a refund because the item is no longer available. I’m actually just guessing at the backorder thing, because there’s nothing in the box that indicates a backorder except for the item in question being highlighted in yellow on my packing slip. Wacky! Even though the website specifically says:

“If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order. Prices and availability are subject to change prior to shipment. Should this occur, you will be notified by email or phone, and given the option to accept these changes or cancel the order.”

Oh, that so did not happen. I’d be fine with it, if I had been told – these things happen. Now I have to play email tag with the customer service department and find out why the hell I wasn’t told I wasn’t going to get my full order. This fucking sucks. I am tense and sneezing with rage.

For some bizarre reason, we have a great number of domains registered at RegisterFly.com. That is a bad thing, because the former boyfriends/co-owners are fighting and as a result there is fraud and investigations and the losing of ICANN status at the end of this month. Since I live with my head in a box, I’m just finding this out today and as such get the extreme delight of trying to transfer my domains off RegisterFly and onto GoDaddy. Dealing with either of these companies makes me want to cry and sneeze all over myself; dealing with them both at the same time is likely to make me suicidal and incontinent with sneezing.

Fuck.

stress’d

Hey, Kimli! You’re looking pretty frazzled these days – what’s up?

These things are currently marbling in my ass as we speak:

  • Bank and money issues – I know Ed’s taken care of them, but that doesn’t scrub away the feeling of being violated or my usual concerns about the money we owe and don’t have
  • I’m getting sick – I can feel the germs convening in my orifii; plotting to overthrow my immune system with five additional types of herpes
  • My astronaut contract ends in exactly two days, and although I know I am getting a new one, there have been no conversations about it or the fact that I am drastically underpaid for my role
  • My mom has officially put the house up for sale, and there have been some viewings already. If it sells (please please oh please), I’ll have to take a week off from work to go help her pack, move, purchase new furniture, do paperwork, and generally convince her that I’m an excellent daughter and totally worth giving some of the house money to
  • I miss video games
  • I am SO SICK OF RAIN
  • My favourite jeans are starting to become a little ragged to wear in public on a regular basis; all my other jeans suck, and it’s too wet/cold out to haul out the spring wardrobe
  • I feel fatter and uglier than usual, despite my new haircut and jaunty nautical sweater
  • One of my fellow astronauts recently had the Norwalk virus and another has a cold/flu with fevers and mucous and now my melodramatic hypochondria is in full gear – I’m not just getting sick, I’m getting life-threateningly sick!

Oh I totally don’t have time for ANY of this, and I also need a nap.

crime’d

Oh bloody hell – our bank account got skimmed. A couple of things we tried to purchase yesterday were declined, which I just assumed was due to the wacky American debit system. Just to be safe though, I decided to check online banking this morning.

What’s this then – two withdrawals totaling $800, leaving us about .50 away from cardboard boxes under the Lions Gate Bridge. Well, fuck. It definitely wasn’t either of us, so it’s off to the bank tomorrow morning to deal with all the lovely things that come with being anal raped via ATM.

Too bad for the crooks, though – they hit up the machines *after* we had gone on a wild spree of cotton and underwear at Target. If they’d been a little more proactive in their thievery, they’d have gotten a lot more than $800. Instead, I have a new skirt and Ed has some work clothes and hah all over them.

Still, I hate having to go into the bank. I always think they’re looking at the secret bank information on their monochrome monitors from 1983 and thinking “Christ girl you are poor and seriously does anyone really need to spend THAT much money at 7-11?” We now have two things to take care of – the stolen money and the fact that the bank refuses to acknowledge the two times that Ed has gone in to upgrade our account to unlimited transactions for a flat fee instead of what we have now, which is a charge for every single card use. That charge for 89 uses at .50 a pop really doesn’t sit very well with me, more so than the crime itself because it’s the bank’s damn fault. Last time he went in to have it corrected though, the bank sent us a $25 Starbucks gift card by way of apology. Maybe they’ll double it this time – it’s going to take a lot of chai to soothe the angry.

Stupid crime, I hate you.

all sugar, no spice

Awesome: groceries! I love doing groceries. Having food in the house and planning yummy meals is an excellent thing.

Not Awesome: losing groceries!  Sometime after we got home we started to put away the stuff we bought. It was then I discovered that we were missing 5 things – three packets of red thai curry paste, and two packets of taco seasoning. What the fuck! That’s $10 worth of seasoning goodness, PLUS the thai paste came with free magnets! This sucks. I want my missing groceries!

whoa oh oh it’s critical

Our laundry situation is now critical. I am out of pants and underwear, and therefore am wearing two skirts (just in case) and emergency unmentionables. Laundry Night in Canada has been foiled twice now and I am out of patience along with clean shirts – we will be doing laundry tonight, or else. I have spoken!

Ed just told me the car repairs will cost $450 ($300 deductible and $150 for a new grille), for a total of $1400 spent since the end of December. I am both sick to my stomach and helplessly enraged.

Fuck.

crying uncle

The morning is officially over, so I’m waving a white flag of surrender to this really bad day. I’m hoping the nasty times were just isolated to this morning, when I not only got up on the wrong side of the bed but actually slept in the wrong bed altogether. Maybe my afternoon will go better. It almost has to, or I’ll burst into tears and scare my co-workers and some clients.

In addition to the parking problems I had this morning, my work laptop is dying. I think the RAM I got last month is faulty; I’ve tried a bunch of different things but everything points to the memory. There’s nothing like doing a whole bunch of work only to get BSoD’d in the middle of it all – hell, I couldn’t even boot this morning. I was in such a rage that my boss sent me on an errand to get me out of the office, and I took the opportunity to see if I could a) return the faulty RAM, or b) get more. No luck for either one; the memory is more than 30 days old and also they’re out of stock. I headed back to the office where the parking situation had not eased – I’m currently parked in another lot owned by the same company, but is more expensive. Here’s hoping they don’t look at my ticket stub too closely; the last thing I need is another parking ticket for my Wall of Shame.

Last night’s brilliant idea of sleeping in the spare room to get away from Ed’s snotty snores didn’t turn out to be so brilliant after all. I slept very poorly, and woke up very sore. Tonight I’m going to try drugging myself unconscious with some Benedryl and hope that I fall asleep before his disgusting noises start. I know he can’t help it, but that doesn’t change the fact that I can’t sleep. I am sore and tired and oh, having such a bad day.

I do have leftovers from last night’s Indian food though, and that is making things a little better for the time being.

I hate being this out of sorts. I feel like I’m grumpy and horrid towards everyone, and it’s making me feel very guilty for sucking so much. I’ll have to buy some treats for the space station later to apologize for being such a basket case – all I need is some sleep and perhaps a solid kick to my rear end, and I’ll be better. I think. It could also backfire and send me into a murderous rage.

i hate everything

BAD. MOOD.

The lot I park the Mazdabator in was full. I of course discovered this AFTER I paid for parking, meaning I have a $6 ticket that won’t allow me to park anywhere. I had to park on the street outside my office but it’s crazy busy out there due to all the damn construction. I finally found street parking, but I had to circle around twice before I found a spot. I plugged the meter with all my remaining change, but it’s only good for another hour before I either have to try the lot again or find a lot more money because the metered spots are $2/h. I was already late for work and all this just made me later and gave me ass marbles the size of Australia, and when I opened the door to the office my space boss jumped out and yelled BOO at me which made me jump and now I am SUPER DUPER CRANKY MEGA EXTREME with GIANT POINTY ASS MARBLES.

Fuck.

doesn’t play well with others

Oh, my *head*.

In outer space, we work with a number of other astronauts who provide services that enable our space station to run all tickity-boo. These 3rd party astronauts do everything from delivering us new space-coffee on a weekly basis to upgrading our warp core drives. We all work in a harmony largely created by paying our space invoices on time. It’s a gentle existence, and it works well for us.

Except.

Two of our astro-vendors who previously merged to form FONEZAR – they handled phone lines and our voice mail system, respectively – are now fighting. They don’t like each other. They refuse to work together. In the case of the voice mail lady, she refuses to work on any project she was previously associated with because of phone guy.

Excuse me?

I called her up for some help this morning, only to be told that she will not help me because she no longer works with phone guy. It’s not that she can’t help me – she just won’t. Doesn’t wanna. It’s not her problem anymore. Ask phone guy. It doesn’t matter that he is the phone guy and not the voice mail guy and truly does not know a single damn thing about the voice mail system; our contract came from him and therefore she doesn’t have to help us anymore because she doesn’t like him.

Who knew they let 4 year olds into space?

My head is going to explode at the idiocy of this entire situation. I don’t NEED this crap; I have a universe to save.

In other news, I am officially announcing my intention to graduate high school in 2007. Now that my Secret Shame is not much secret as it is public knowledge, it’s time to rectify the situation once and for all. Details to come, followed by a graduation party – in fact, the only reason I’m doing this at all is so I can have a party. Officially finishing high school after 15 years of lies and deception is as good a reason as any to get presents, right? Go go class of 2007! Whoooooop!

I need rich parents to buy me a convertible when I graduate. Isn’t that what usually happens?

uncontrollable menses

Hey, Kimli! You’re exactly four hours away from the start of your period and wearing white underwear with light coloured pants, and have completely forgotten to bring any sort of feminine protection to work with you! What are you going to do?

I’m going to go to Disneyland to bleed all over the damn unicorns, that’s what.

The bloat has made me crankier than usual, and being nitpicked at work is not helping. I am not six. I do not need my every move checked up on. Additional ass marbles are not a gift with purchase.

Could someone please explain to me why all my recent dreams have been sex dreams, and why these dreams are flavoured by my conversations throughout the day? Last night everyone in my dream had a Russian accent. It was kind of hot, until I came into the office and realized that the people I had naked dreams about are the people I work with. That is just wrong and very disturbing.

Thanks for playing along and de-leurking yesterday! For those that didn’t, there’s still time – say hello! Fame and fortune can be yours!

I need some new tattoos. Anyone want to get inked with me? Bobbie, don’t we have a date? It’s a stress-reliever, I promise!

Okay, working now.

keeping america stupid

I fought the turbids, and barring any nasty complications involving parasites and blood transfusions, I seem to have won.

Last night I was utterly fed up with the water restrictions, so I had a bath – turbids be damned. I didn’t exactly want to look at the water, especially if it had that pee-like tinge to it, so I used an excessive amount of bubble bath to hide any nasty things that might be lurking below. I soaked and relaxed and said “OW OW OW” a lot due to the series of really nasty self-inflicted scratches on my right leg that I’m starting to fear are becoming infected. The hot water and floating turbids really irritated the scratches, but other than that the bath was very nice. I might even do it again tonight. I am totally living on the edge.

Every once in a while I climb down from my Soapbox of Musical Snobbery and dabble in the things commoners listen to. Usually I can, to some level, appreciate the catchiness and angst-free beats of some of the more commercially viable songs. I’ve been known to listen to some truly awful music (all in the name of irony, of course) and privately shake my booty to pop songs that, officially, I am far too cool to ever listen to.

Lately, I’ve been guilty of listening to some of Fergie’s solo stuff. I was briefly intrigued by the sheer audacity of her shiny packaged street cred, but then started to “enjoy” the songs when taken with a smirk and a wiggle. Then I heard the title track from her album, “Fergalicious”.

Throughout the song, the Black Eyed Peas dude is spelling things in the background rhythmically. One of the things he’s spelling is “delicious”, which I can appreciate for obvious reasons. The other word he’s spelling is “tasty”.

Except he spells it “t-a-s-t-e-y”.

This fills me with rage, so very much rage. I turned to the internet for an explanation for this glaring and horrible lapse in basic grade 3 English skills, but I found only this quote:

will.i.am is repeatedly misspelling tasty t-a-s-t-e-y in order to, according to Fergie, “keep it stupid”.

Oh. Oh, oh no. Given the amount of rage I fly into when faced with wandering apostrophes and misused quotation marks, intentional spelling errors make me feel as though someone has punched me in the box repeatedly and without mercy. It hurts. A lot.

This song is everything that is wrong with America today.